Privacy Policy

What This Policy Covers

Water Filtration Grand Prairie runs this website to explain our water filtration work for homeowners in Grand Prairie, TX and the surrounding area. The site is informational. It has no accounts, no checkout and no forms, and the only way to reach us is by phone at (972) 833-8937.

This page explains the small amount of information the site gathers on its own, and how we treat what you tell us when you call.

What the Website Records on Its Own

Like most websites, ours runs on a server that keeps ordinary logs. These can include your IP address, browser type, device, the pages you viewed and the time of your visit. We use these records to keep the site working, spot errors and protect it from misuse. We do not use them to identify you personally.

Cookies and Basic Analytics

The site may use simple analytics cookies that count visits and show which pages people read most. That helps us decide what to explain more clearly, such as how water testing works or what goes into filter replacement and maintenance.

You can block or delete cookies in your browser settings. The site will still work if you do.

What You Share When You Call

When you phone us, you decide what to share. Usually that means your name, a callback number, the address where the work would happen and a description of your water or equipment. One person handles your questions and the job from estimate to cleanup, so those details stay with the person coordinating your visit rather than passing through a chain of hands.

How We Use and Share Information

We use what you tell us to answer your questions, schedule a visit, prepare an estimate and follow up on work in your home. If you send a water sample to an outside lab through us, the lab receives only what it needs to run the test.

We do not sell your information. We may share it only with service providers who help run the site, or when the law requires it.

Your Choices

If you would like to know what we hold about you, ask us to correct it, or ask us to stop contacting you, call us and we will take care of it.

Changes to This Policy

We may update this page as the site changes. The current version will always be posted here. If you have a question about any part of it, the simplest route is a phone call to (972) 833-8937, where you can talk it through with the same person who would handle your job.